Privacy and Cookie Policy

Processing of Your Information

In connection with the therapeutic treatment, we, as the data controller, are obligated to collect and process certain personal data about you.

This privacy policy describes how we collect, use, and in some cases disclose your personal data in connection with your treatment.

Types of Information

Melissa Miri collects and processes the following types of personal information about you (as relevant):

• General categories of personal data: Name, address, email, phone number, gender, family relationships, social relationships, work, education, and other relevant details.

• Special categories of personal data (sensitive data): Health information related to your treatment.

Purpose

We process your personal data for the following purposes:

• Our treatment and sessions with you.
• Invoicing and payment purposes.
• Ensuring compliance with applicable laws, including data protection regulations.

Voluntariness

When we collect personal information directly from you, you provide it voluntarily. You are not required to share this information with us, but if you choose not to, it may limit our ability to provide you with the intended services, including therapeutic treatment.

Disclosure of Personal Information

• We do not disclose any of your personal information to third parties.

Legal Basis for Collection, Processing, and Disclosure of Your Personal Data

The legal basis for processing your personal data is the following:

• For general personal data: Processing is done in accordance with Article 6(1)(c) and (d) of the General Data Protection Regulation (GDPR), where processing is necessary for compliance with a legal obligation or to protect vital interests.

• For sensitive personal data (e.g., health information): Processing occurs under Article 9(2)(c) and (h) of the GDPR, which allows for processing sensitive data for purposes of health and treatment.

Withdrawal of Consent

If the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. If you withdraw your consent, it does not affect the legality of the processing conducted before the withdrawal.

Use of Data Processors

Your personal data is processed and stored by our data processors, who handle it on our behalf and according to our instructions. These may include:

• IT system providers
• Other data management service providers

Retention and Deletion Policy

We retain your personal data for as long as it is necessary to fulfill the purposes listed above. However, we are required to store your information for at least 5 years after your last treatment session, in accordance with applicable record-keeping regulations.

There may be circumstances where we are required to store your data for longer, such as in the event of a dispute or legal claim.

Your Rights

You have several rights under the law, including the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of data.
• Restrict processing of your data.
• Data portability, allowing you to request a transfer of your data to another service provider.
• Object to the processing of your data.

However, your right to deletion may be limited by other legal obligations that require us to keep records of your data.

You also have the right to file a complaint with the relevant data protection authorities, such as Datatilsynet (The Danish Data Protection Agency).

Contact

If you have any questions regarding the processing of your personal data or wish to exercise your rights, please contact us at [clinic contact information].

Clinic Address:
[Clinic Name]
[Address]
[Country]

Date: [Date]

Cookies

What Are Cookies?

A cookie is a small data file that websites store on your computer to recognize it during future visits. Cookies help gather statistics about users’ activities on the site, but they do not collect personal information and cannot spread viruses or harmful programs.

How We Use Cookies

We use cookies to collect information about:

• How often you visit the website.
• How you arrived at the site (e.g., via a link or search).
• How long you spend on the site per visit.
• Which pages you visit.
• Your browser type and version.
• Your screen resolution.
• The devices you use (e.g., PC or smartphone).
• Your location (city/region).
• How many clicks our SEO efforts generate.

No personal information is saved. Your session is tracked with a unique identifier in our system.

The purpose of using cookies is to make the website more user-friendly and address any issues. We encourage you to accept our cookies to help us improve your and other users’ experience.

How to Delete or Block Cookies

We hope you will allow us to set cookies, as they help us improve the site. If you still prefer not to receive cookies, you can block them by adjusting your browser settings.

Here’s how to block cookies for different browsers:

• Firefox: Go to Tools → Options → Privacy → Remove individual cookies or clear history.
• Internet Explorer: Tools → Internet Options → General → Delete → Cookies → Delete.
• Chrome: Tools → Clear browsing data → Delete cookies and other site data.
• Safari: Preferences → Security → Show Cookies → Remove cookies.

This site complies with Danish laws on cookies.